Smile.ly Privacy Policy
Smile.ly ("we" or "us") recognizes the importance of respecting
the privacy of those who visit this web site. Our web site makes it easy to
share information with your friends and people around you. This Privacy Policy
describes how we collect and use your information and gives you choices as
to how we use it. We suggest that you review this Privacy Policy periodically
as we may update it from time to time. This Privacy Policy was last revised
on November 12, 2009.
Privacy & Public Profile
At present, a PUBLIC PROFILE page exists, but is reserved for future use.
Smile.ly does not allow you to share any profile information except your USERNAME
at the Smile.ly web site. You choose what information you put in your public
profile, and it is not required to use the web site.
Safe Use of Smile.ly
Smile.ly wants to provide a site where people can interact safely with their
friends and the people around them. To that end, Smile.ly has safety and privacy
controls to ensure that users share information only with those they wish to.
We do not knowingly collect or solicit personal information from anyone under
the age of 13 or knowingly allow such persons to register. If you are under
13, please do not attempt to register for Smile.ly or send any information
about yourself to us, including your name, address, telephone number, or email
address. No one under age 13 may provide any personal information to or on
Smile.ly. In the event that we learn that we have collected personal information
from a child under age 13 without verification of parental consent, we will
delete that information as quickly as possible. If you believe that we might
have any information from or about a child under 13, please contact us at info@smile.ly
In addition, parents of children 13 years and older should consider whether
their child should be supervised during the child's use of our site. We recommend
that minors 13 years of age or older ask their parents for permission before
sending any information about themselves to anyone over the Internet.
Despite our best efforts to ensure a safe site, we cannot guarantee that the
site is entirely free of illegal, offensive, pornographic or otherwise inappropriate
material, or that its members will not encounter inappropriate or illegal conduct
from other members. Consequently, you may encounter such content and conduct.
You can help us by notifying us of any nudity, pornography, harassment or unwelcome
contact by clicking on the "Report" link located on pages throughout
the site. We will use our best efforts to review reports made through this
site reporting tool within 24 hours and remove any content that is deemed to
have violated the Terms of Service. If warranted we will also disable the access
of the user responsible for posting the abusive content. Where complaints about
nudity, pornography, harassment or unwelcome contact are made by independent
email to info@smile.ly , we will acknowledge
receipt of the complaint and begin to address it within 24 hours. We will respond
to the reporter within 72 hours of receiving the email complaint to inform
them of the steps we have taken to address it.
Click here to contact us regarding our handling
procedures. Please note that if you have not previously made a complaint to
us you should not use this link. We are solely responsible for complaint handling,
and you should address all complaints or reports of abuse directly to us using
the procedures described on this page.
What do we collect
Every time you visit our Web site, our Web server automatically collects the
following non-personally identifiable information: your Internet service provider's
address, the referring URL and, information on the pages you access on our
site.
We also collect personally identifiable information that you provide, such
as information you provide when you register on our site, for example, your
name, your email address, your telephone number, your address, your gender,
schools attended and any other personal or preference information that you
provide to us.
When you use our site, you may set up your personal profile, form relationships,
send messages, perform searches and queries, form groups, set up events, add
applications, and transmit information through various channels. We collect
this information so that we can provide you the service and offer personalized
features. In most cases, we retain it so that, for instance, you can return
to view prior messages you have sent or easily see your friend list. When you
update information, we usually keep a backup copy of the prior version for
a reasonable period of time to enable reversion to the prior version of that
information.
We may also collect information about you from other sources, such as newspapers,
blogs, instant messaging services, and other users of our service through the
operation of the service in order to provide you with more useful information
and a more personalized experience.
By using the Smile.ly web site, you are consenting to have your personal data
transferred to and processed in the United States.
What Are Cookies
Most Internet sites, including ours, collect data about visitors through the
use of "cookies". Cookies are small software programs that help sites
recognize repeat visitors by assigning a random number to each desktop for
tracking content preferences and traffic patterns. Cookies may be used to "connect" your
computer to information stored in a separate location. At the Smile.ly web
site, we use cookies to connect your computer with the information we store
for you in our database. Some examples of this information include items added
to your shopping cart and user specific information on pages accessed and previous
visits to our site. Your information is stored in a safe and secure database.
Through cookies we may also: alert you to new products that we think might
be of interest to you when you return to our site; record past activity at
our site in order to provide you better service when you return to our site;
or, customize Web page content based on your browser type or other information
that you send us.
We do not use cookies to store any of your personal or financial information
on your computer.
To learn more about how to set your browser to accept cookies, Click
here.
How Do We Use Your Information?
When you register with Smile.ly, you create your own profile and privacy settings.
Your profile information, as well as your name, email and photo, are displayed
to people in the networks specified in your privacy settings to enable you
to connect with people on Smile.ly. Profile information is used by Smile.ly
primarily to be presented back to and edited by you when you access the service
and to be presented to others permitted to view that information by your
privacy settings. In some cases where your privacy settings permit it, other
Smile.ly users may be able to supplement your profile.
Profile information you submit to Smile.ly will be available to users of Smile.ly
who belong to at least one of the networks you allow to access the information
through your privacy settings (e.g., school, geography, friends of friends).
Your name, network names, and profile picture thumbnail will be available in
search results across the Smile.ly network and those limited pieces of information
may be made available to third party search engines. This is primarily so your
friends can find you and send a friend request. People who see your name in
searches, however, will not be able to access your profile information unless
they have a relationship to you (friend, friend of friend, member of your networks,
etc.) that allows such access based on your privacy settings.
We may use information about you that we collect from other sources, including
but not limited to newspapers and Internet sources such as blogs and instant
messaging services, to supplement your profile. Where such information is used,
we will allow you to specify in your privacy settings that you do not want
this to be done or to take other actions that limit the connection of this
information to your profile.
We may use information in your profile without identifying you as an individual
to third parties. We do this for purposes such as aggregating how many people
in a network like certain products and personalizing advertisements and promotions.
Additionally, the information we collect is used:
- to generally improve the content and layout of our Web site
- to improve the content and layout of our Web site for individual visitors
- to notify you about updates to our Web site
- to contact you for marketing purposes
- for internal review
When you supply us with personal information, and indicate your consent to
receive promotional information, the information you provide will be added
to our customer file. You may receive periodic mailings from us. If you do
not want to receive such mailings from us, then please email us for information
on where to contact us to remove yourself from our contact list.
We may send you e-mail with information on new products. If you do not wish
to receive such e-mail in the future, please email us for information on where
to contact us to remove yourself from our e-mail list. We reserve the right
to send you notices about your account even if you opt out of all voluntary
email notifications.
We may also send you service-related announcements from time to time through
the general operation of the service. For instance, if someone in your network
sends you a new message you may receive an email alerting you to that fact.
Sharing Your Information with Third Parties
Our site and your privacy settings allow you to make informed choices about
who has access to your information. We do not provide contact information to
third party marketers without your permission. We share your information with
third parties only in limited circumstances where we believe such sharing is
1) reasonably necessary to offer the service, 2) legally required or, 3) permitted
by you.
In the event that there is a change in control of Smile.ly or, if all, or substantially
all, of the assets of Smile.ly are sold to a third party, we may transfer the
information on our customer file to the third party. This information may include
your name, mailing address and email address among other information. Please
know that if such a transfer takes place, the third party acquiring the information
will be advised of your preferences about how we use your information. After
the transfer takes place, use of your information is subject to the Privacy
Policy of the third party that acquires it. The acquiring company may continue
to operate the Smile.ly website, if so, you should check this Privacy Policy
periodically to determine how the acquiring entity will use your information.
We may share information with governmental agencies or other companies assisting
us in fraud prevention or investigation. We may do so when: (1) permitted or
required by law; or, (2) trying to protect against or prevent actual or potential
fraud or unauthorized transactions; or, (3) investigating fraud which has already
taken place. The information is not provided to these companies for marketing
purposes.
When you use our site, certain information you post or share with third parties
(e.g., a friend or someone in your network), such as personal information,
comments, messages, photos, videos, listings or other information, may be shared
with other users in accordance with the privacy settings you select. All such
sharing of information is done at your own risk. Please keep in mind that if
you disclose personal information in your profile or when posting comments,
messages, photos, videos, listings or other items, this information may become
publicly available.
Links
Our site may contain links to other websites. We are of course not responsible
for the privacy practices of other web sites. We encourage our users to be
aware when they leave our site to read the privacy statements of each and every
web site that collects personally identifiable information. This Privacy Policy
applies solely to information collected by Smile.ly.
Third Party Advertising
Third parties advertise on our site. They automatically receive your IP address
when this happens. These third party advertisers may also download cookies
to your computer, or use other technologies such as JavaScript and "web
beacons" (also known as "1x1 gifs") to measure the effectiveness
of their ads and to personalize advertising content. Doing this allows the
advertising network to recognize your computer each time they send you an advertisement
in order to measure the effectiveness of their ads and to personalize advertising
content. In this way, they may compile information about where individuals
using your computer or browser saw their advertisements and determine which
advertisements are clicked. Smile.ly does not have access to or control of
the cookies that may be placed by the third party advertisers. Third party
advertisers have no access to your contact information stored on Smile.ly unless
you choose to share it with them.
This privacy policy covers the use of cookies by Smile.ly iand does not cover
the use of cookies or other tracking technologies by any of its advertisers.
How can you update your information?
We will provide you access to the following information:
- financial information (such as credit card account information)
- unique identifier information (customer number or password)
- transaction information (dates on which you made purchases, amounts and
types of purchases)
- contact information (name, address, phone number)
We will evaluate each request and reply in an appropriate manner and form
of communication that ensures the security of the information you have requested.
How do you know your information is secure?
When you see either a solid key icon or a locked padlock icon at the lower
portion of your browser window, then your site is secured through Secure
Sockets Layer. We use industry-standard encryption technologies when transferring
and receiving your information on our site. If you do not see one of these
icons, please contact your Internet service provider. When we transfer and
receive certain types of sensitive information such as financial information,
we will redirect you to a secure server and notify you through a pop-up screen
on our site.
We have appropriate security measures in place in our facilities to protect
against the loss, misuse or alteration of information that we have collected
from you at our site so you can feel comfortable and secure.
Please note that e-mail is not encrypted and is not considered a secure means
of transmitting credit card numbers.
Changes to this Privacy Policy Statement
From time to time, we may use the information you provide us for new, unanticipated
uses not previously addressed in our Privacy Policy. If our information practices
change at some time in the future we will post the policy changes on the
privacy page of our Web site to notify you of these changes. You should check
our Web site periodically for more information on how we use the data we
collect.
If there is a material change in the manner we use data we collect, we will
update this Privacy Policy to reflect these changes.
Conflict In Terms
It is our goal to make our privacy practices easy to understand. We have created
this easy-to-read Privacy Policy with that goal in mind. Some browsers utilize
privacy enhancing technology to translate our Privacy Policy into a computer
readable format and then translate it back into human readable format for
you to read. This translation back into human readable format is often referred
to as a "Policy Summary". To the extent that this Policy Summary
is inconsistent with, fails to address or addresses an issue not raised in,
our Privacy Policy, you should rely on our Privacy Policy as it is the controlling
authority.
Contact Us
To contact us for any reason, including a request to be added or taken off
a list, or if you have any concerns or questions, please Click here. Please
note: When you contact us, provide your name and address exactly as it appears
on correspondence you have received from us.
Email us to change your e-mail address
or to unsubscribe from Smile.ly e-mail.
If you feel that this site is not following its stated information privacy
policy, you may contact us at the above address(es) or phone number or email
address.
Governing Law
This privacy policy is governed by the laws of the State of New Jersey, without
regard to its choice of law rule and without regard to the location of any
user. Any dispute arising in connection with this policy must be filed in the
state or federal courts located in New Jersey.
Change in Policy
We reserve the right to revise, amend, change or update this privacy policy.
For significant changes to this policy, we will notify you either by placing
a prominent notice on the home page of our site or by sending you a notification.
We encourage you to review this policy periodically to stay informed about
our use of the information we collect. We will indicate near the top of this
page the date this policy was last revised. Your continued use of the site
after we have revised this policy constitutes your agreement to the revised
version.
